It’s one thing to be “coming out of restrictions”, it’s another thing for customers to ‘want’ to be spending money.
Will there be a rush to malls?
Will there be a rush to other public places?
We surveyed 670 consumers and found they are more skittish than you’d think.
If you want the customers, make them feel safe.
Make purchases speedy.
Go over the top with prominent safety features
Train your staff practice safety
Monitor your CovidSafe practices.
We’re starting mystery shopping of these practices all over Australia and look forward to sharing the results.