It’s one thing to be “coming out of restrictions”, it’s another thing for customers to ‘want’ to be spending money.
Will there be a rush to malls?
Will there be a rush to other public places?
We surveyed 670 consumers and found they are more skittish than you’d think.
If you want the customers, make them feel safe.
- Make purchases quick
- Go over the top with prominent safety features
- Train your staff practice safety
- Monitor your CovidSafe practices
We’re starting mystery shopping of these practices all over Australia and look forward to sharing the results.