Steven has presented to many groups and public forums.  Here are some of Steven’s previous private keynote and seminar clients:

ANZ Bank

Chemist Warehouse

Franchise Council of Australia

Mazda

MSPA – Asia

MSPA – Europe

MSPA – USA

Pedders Suspension

Terry White Chemists

VE Commerce

And different countries

Australia

China

England

Greece

Italy

Malaysia

New Zealand

Portugal

Singapore

Spain

Thailand

USA

Vietnam

SOME COMMENTS FROM THESE, AND PUBLIC EVENTS.

Again such a simple message that it is amazing that we don’t see the connection – service and sales – interchangeable ~ Jeanette Cowden, National Retail Support Manager, Woolworths

Loved the links at the end – excellent examples; great energy – top job ~ Michelle Bowden

Overall the feedback has been tremendous with very positive actions as a direct result of the sessions.
This impact is no doubt due to the quality of content that everyone contributed and in particular your session…. Steven thanks so much for your input it made the Conference really special. ~ Robynne Hall, Dealer Support Manager, Mazda Australia

Great at bringing in real-life experiences into his dialogue to illustrate his message. Entertaining. Provided thoughts about focusing on what you are about ~ Steve James

What an understanding Steve has about service and sales – changed my attitude forever ~ John Hepburn

Fabulous – makes you stop and think! ~ Kim Waterhouse

Accomplished, well-paced. Good content, easy to assimilate models. Simple, effective message. Service is sales – sales is service – memorable ~ Jane Milton

Steve links purpose to business in a marvellously experiential way. He is obviously passionate about his purpose and informed on his subject ~ Noeline Dawes

More testimonials

Sally-Anne I wish more organizations realized KPIs and incentives do not guarantee success.  Please contact me so I can refer you to my MD.
Kabe Great stories that conveyed his points very well
Michelle Bowden Loved the links at the end – excellent examples; great energy.  You look and sound great Steve – top job.
Steve James Great at bringing in real-life experiences into his dialogue to illustrate his message.  Entertaining.  Provided thoughts about focusing on what you are about.
Kim Salter Interesting thoughts – well presented, effective – not too gimmicky but used his presentation tools effectively.  Probably more B-C oriented – real life experience is good to use.
Anonymous Great stories to illustrate points.  Entertaining
Anonymous Loved the simplicity and sense of order.  Interconnectedness of ideas.
Julie Hepburn Sales – Service. Make people happy.
Anonymous Good food/thought
John Hepburn What an understanding Steve has about service and sales – changed my attitude forever.
Bernard Desmidt Just find out what the ONE thing is that matters most – the only thing that matter and focus on it.
Jennie V Good strong stories and good clear message.
Kim Waterhouse

Whole Boxndice

Fabulous – makes you stop and think!

“Sales is Service”

Geoff McDonald Loved the crazy street signs.  Great animated stores (funny!).  Great job.  Creative use of words in your powerpoint.
Anonymous Simple but direct message.  Great warm style.  Thanks.
Hugh Gyton “1 THING”!  Thanks Steve, great job.
Patrick Rowlinson Inspirational talk – loved the taxi driver concept and comparison to family dinners.
Brett Whitford Insightful clean knowledge
Anonymous Interesting presentation.  Good high level concepts.  Difficult to see how it would apply at the grass roots level.  How do you explain ‘purpose’ to the call centre?
Bin Well done Steve.  Your hard work and preparation has paid off!  Now you can breathe and reap the rewards.
Mark Jones Clear, great examples, easy, love the pace, simple/insightful
Anonymous Very interesting and enjoying speaker who you’re happy to follow on the journey, where he’s taking you.
Jane Milton Accomplished, well-paced.  Good content, easy to assimilate models. Simple, effective message.  Service is sales – sales is service – memorable
Jen Harwood You’ve made the pint well for business owners.  We forget what the mission is and keeping connected to it.  It’s not about being clever in marketing – it’s about being passionate and focused.
Brendan Geyer You were great today, well done.  The sticks are great and a great way to get the audience involved.  Well done!
Karen Miles You blew me away.  You were so slick and so on point.  Just fantastic.  Loved your exampled and stories.
Noelene Dawes Steve links purpose to business in a marvelously experiential way.  He is obviously passionate about his purpose and informed on his subject.
Tracey Lake Loved the analogy – Billy Crystal – finding the one “meaning”
Anonymous Good examples, logical speaker, interesting
Anonymous Simplifies the process of sales and marketing – too many people trying to make it rocket science.
Jasmine Kaur Uses personal experience to engage you and drives his point home.
Jennifer Langgons Great way of conveying a simple message
Julian Martin Loved the taxi driver eg. 8 x growth, was a great start
Graeme Cowan Great examples.  Good delivery and slides.  Well done excellent.
Julie Palmer Good clear message.  Stories well positioned to emphasise points.
James Breeze It’s about one thing!  I like it.
Sajeela Cormack Great comparison.  Great role play of western.  Clear message.