Back-of-house Staff can usually hide their habits.
(This 7 second video is to be seen to be believed – for its ordinariness)
To increase transparency, some restaurants put the kitchen staff out in the open. The kitchen is out with the diners. The motivation is obvious – to show they have nothing to hide.
There’s something reassuring to watch your food being cooked nearby.
This Chinese restaurant in Shanghai (and many others) have taken it a step further by playing live video of the kitchen on screens out the front of the restaurant.
It gives reassurance and the staff know they are always on show. It also makes the back-of-house staff feel important to the marketing effort.
But I can’t help but think it’s creepy. Yes, it’s coming here I’m sure. I’m just not sure we need to go that far by showing them off like zoo animals.